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Frequently Asked Questions



1) What services does Capstone provide?

We provide the following services. Please refer to services page for a comprehensive list.

  • Structural Engineering
  • Seismic Assessment
  • Structural Steel Detailing
  • Rebar Detailing
  • Material Takeoffs
  • Virtual Project Management
  • Non Destructive Testing



2) What are the qualifications of your employees?

All our engineers hold a minimum bachelor of engineering degree. Senior engineers have a master’s degree in engineering.

Drafters hold diplomas in technical drawing course.




3) Which drafting & detailing software do you use?

  • 2D & 3D drafting: AutoCAD or equivalent
  • Structural steel shop drawings: Tekla Xsteel, StruCAD
  • Rebar detailing: RebarCAD, CADS RC

If you want us to use your software package instead of what we use, we can do that.




4) Will you be able to design as per our building codes?

We are conversant with major international building codes and practices and can work proficiently for almost all nations. Listed below are the prominent codes that we follow.

If your code is not listed here, contact us to find out if we would be able to use it for your work.

US Standards:
IBC 2009, UBC 1997, ASCE 7-05, CBC 2007
Concrete: ACI 318-05
Masonry: ACI 530-05
Steel: AISC 360-05, AISC 341-05, AISC 358-05, API-650, FEMA 350
Wood: NDS 2005
Telecom Industry: TIA-222F, TIA-222G

Canadian Standards:
2005 NBC
Steel: CISC
Concrete: CSA A23.3

British Standards:
Loading: BS-6399
Concrete: BS-8110, BS-8666
Steel: BS-5950

Indian Standards:
Loading: IS 875
Concrete: IS 456, IS13920
Steel: IS 800
Seismic Loads: IS 1893

Caribbean Standards:
CuBic Code




5) Will outsourcing to Capstone help me cut costs?

Yes, when you outsource work to us, you can be sure of reducing your costs without compromising on quality. We are able to work with a well qualified team on much lower costs because of lower cost of living in India and high volume of work that we do.

We use efficient work processes to reduce cost of each project, giving a much higher value to the client for each dollar spent. Our pricing models are modified to best suit individual client requirements.




6) Why should we outsource to India?

India is the top outsourcing destination for services due to many reasons including:

  • Availability of a large talent pool in all major service areas
  • A large English speaking population leads to easy and effective communication
  • Well recognized Information technology skills
  • Wide gap between personnel costs in India and developed countries
  • Good IT infrastructure including broadband connectivity




7) Why should we outsource to Capstone?

There are many advantages in outsourcing to us. Please visit the "Why Outsource to Capstone?" page which elaborates the advantages.




8) How do I start my project?

You can tell us about your requirements by filling up the Contact Us form on our website or by sending an email to rahul@capstone.co.in

We would get back to you within 24 hrs with a proposal or requesting clarifications. After you accept and sign the proposal, we would start your project within 1-2 working days.




9) How do I communicate with you on a regular basis?

We communicate through emails, Skype, phone calls; whatever suits you best to be in touch with us. We also adjust our work hours to be able to communicate with the client during their regular working hours.

One of our regular clients from Colorado, USA says:

“I have found them easy to work with, responsive, accurate and intelligent. Communications are great!”




10) How can I monitor the progress of my work?

Depending upon the size of the project, we send ‘in progress’ set of drawings and/or calculations to the client at regular intervals. This will help you keep a track on the progress of the work.

Moreover you can send comments & suggestions on the completed portion of the work so that we can incorporate them during the course of the project itself.




11) Will the privacy of my company be protected?

If requested by the client, their identities can be kept undisclosed to the public or any other third party.




12) How do I ensure that my data is safe?

We have stringent procedures which are followed by our employees including limited access to data and monitoring of employee systems and emails. The employees also sign Non-Disclosure Agreements.

Capstone signs Non-Disclosure Agreements with the clients whenever required.

Our IT systems are robust and automatic data backup is created everyday to prevent any loss in data.




13) How do we pay you?

Payments can be made through wire transfer to our bank account. Payments can also be made through www.xoom.com, an online fund transfer service.

 
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